Our animals are packaged for safe, live delivery through Morph Market for next day delivery to a FedEx hub.

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Shipping is done on Monday through Wednesday only. No exceptions.
We only ship when temperatures are above 34 and below 100 degrees (cooler temperatures may be sufficient for shipping to a local Fed-Ex hub and are evaluated on a case by case basis). We will check the weather in our area and the customer’s area to determine the best time to ship your package. The animal’s safe arrival is our utmost concern. Weather could delay your delivery, but have confidence that your animal will still receive quality care while in our possession.

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All animals are guaranteed live arrival with the exception of no one being home to receive the package on the FIRST delivery attempt.  Any problems with the box or animal must be reported  immediately to us.  If Fed-Ex leaves the package on your doorstep due to no one being available to receive the package, we are not liable if the animal is deceased or otherwise ill due to the package being left in the elements.  In the event of a DOA, the animal must be preserved and we reserve the right to request video proof or to have the animal shipped back before issuing a refund.